Reference Services

The Bullitt County Public Library provides assistance and information in person, by telephone, through our website, or in writing. Contact the Ridgway Reference Desk to schedule a computer class, résumé consult, or e-book demonstration at any location.

Contact the Reference Desk at Ridgway Memorial Library

Phone: 502-543-7675, ext. 4
E-mail: [email protected]
Mail: Reference Desk, Ridgway Memorial Library, P.O. Box 99, Shepherdsville, KY 40165

Scheduled Reference Hours by Location:

Ridgway Memorial Library Sunday 1:00–5:00 PM
Monday 9:00 AM–6:00 PM
Tuesday–Thursday 9:00 AM–8:00 PM
Friday & Saturday 9:00 AM–5:00 PM
Hillview Branch Library Monday–Thursday 10:00 AM–6:00 PM
Alternating Fridays & Saturdays 9:00 AM–5:00 PM
Lebanon Junction Branch Library Monday & Thursday 12:00–8:00 PM
Tuesday & Wednesday 9:00 AM–5:00 PM
Alternating Fridays & Saturdays 9:00 AM–5:00 PM
Mt. Washington Branch Library Monday–Thursday 11:00 AM–7:00 PM
Alternating Fridays & Saturdays 9:00 AM–5:00 PM
Nichols Branch Library Computer classes and other one-on-one reference services are available by appointment during regular library hours.

For more research-intensive reference requests, please submit a Reference/Genealogy Request Form.

Assistance will be provided as quickly as possible, although there may be a delay before more involved requests can be answered. Responses will be delivered using whatever method you specify. The choices are e-mail, telephone, mail, or fax. Standard copy and fax charges will apply.

Service is provided to everyone. It is not necessary to hold a library card to obtain assistance in the library, via the telephone, or through our website.

Special note for genealogy researchers: If you are unable to visit our Genealogy Room, we can check library materials such as microfilm of the Pioneer News or our Family Files to assist your genealogical research. We cannot take on long term projects or research your family tree for you.

Related Policies

See Genealogy and Local History Research Policy in our Operational Policies Handbook