How to Download or Stream E-media

If you are looking to stream free movies with your Roku or need help getting your Kentucky Libraries Unbound checkout transferred to your Kindle, you’ve come to the right place. We’ve collected a number of help links and tutorials to get you started, but if you need further assistance, just ask! While we are closed to the public, our reference team can still help via phone, e-mail, or even chat—just try the Ask a Librarian tab on the side of your screen.

Psst… Need to renew your card or PIN for access? They can help with that too!


Hoopla has an in-depth catalog of help topics ranging from basic facts to Android troubleshooting and tech support. Visit the Hoopla Help page>>

If videos are more your thing, you can view short How-to guides on Hoopla’s YouTube page.

Click on the appropriate link for other video tutorials:


BCPL’s newest online streaming service focuses on educational and documentary films, as well as film classics and breakout indie movies. While the interface is very easy and intuitive to navigate, you can still find a great help section on their website.

Kentucky Libraries Unbound

Kentucky Libraries Unbound, powered by OverDrive, has a nifty “Getting Started” page to help you begin your journey. At the bottom of the page, you’ll find links to every device you could possibly need assistance with, and each page has answers to frequently asked questions and video tutorials.

Helpful pages include:

Understanding Hold Redelivery