How to Download or Stream E-media

If you are looking to stream free movies with your Roku or need help getting your Kentucky Libraries Unbound checkout transferred to your Kindle, you’ve come to the right place. We’ve collected a number of help links and tutorials to get you started, but if you need further assistance, just ask! While we are closed to the public, our reference team can still help via phone, e-mail, or even chat—just try the Ask a Librarian tab on the side of your screen.

Psst… Need to renew your card or PIN for access? They can help with that too!

Flipster

Flipster is BCPL’s digital magazine provider. You can read EBSCO’s Flipster FAQs and the Flipster User Guide on their website for in-depth help, or ask a library staff member for assistance.

Watch tutorials on using the Flipster mobile app with select devices:

Hoopla

Hoopla has an in-depth catalog of help topics ranging from basic facts to Android troubleshooting and tech support. Visit the Hoopla Help page>>

If videos are more your thing, you can view short How-to guides on Hoopla’s YouTube page.

Click on the appropriate link for other video tutorials:

Kanopy

BCPL’s newest online streaming service focuses on educational and documentary films, as well as film classics and breakout indie movies. While the interface is very easy and intuitive to navigate, you can still find a great help section on their website.

Kentucky Libraries Unbound

Kentucky Libraries Unbound, powered by OverDrive, has a nifty “Getting Started” page to help you begin your journey. At the bottom of the page, you’ll find links to every device you could possibly need assistance with, and each page has answers to frequently asked questions and video tutorials.

Helpful pages include:

New to OverDrive: Hold Redelivery

RBdigital

RBdigital’s Help page has links to download their app at various mobile stores, and breaks down their tutorials into General, E-Audio, and E-book. Click your appropriate link to get started with their video tutorials, or request a Chat session with a trained RBdigital representative.